How Our Medical Alert Systems Work in 3 Easy Steps

1
Press the Emergency Button or Automatic Fall Detection Activates

With the simple press of your medical alert button or automatic fall detection, the device instantly connects to our 24/7 central monitoring station.

A trained emergency operator speaks to you directly through the personal emergency response system, ensuring your safety and quick assistance anywhere in Canada.

2
Live Two-Way Voice with Our Emergency Operator

As soon as an alert is triggered, your emergency alert system notifies your family or caregiver.

Our live operators can pinpoint your GPS location and send help immediately. Your mobile medical alert device also provides real-time notifications for low battery or poor cell reception, keeping you informed and connected at all times.

3
Paramedics or Family Members Are Dispatched to You

In a real emergency, our trained team dispatches paramedics or emergency contacts to your location.

Whether you’re at home or on the go, our medical alert system with GPS ensures you’re never alone. We help emergency services and your loved ones locate you quickly and accurately.

Susan Dales
Pendant User

"Pleased with service and impressed with attention to detail. Instructions for use clear and all questions to date answered. Customer care rep well-informed and a pleasure to talk with. Will recommend service to friends should they consider a medic alert device. Happy holidays!"

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