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Senior Protection Devices for You

Senior Assistance Devices
Medical Alert For Any Lifestyle​

At Senior Protection, our commitment to offering a comprehensive selection of products.

Evaluate the choices presented below to find the system that aligns perfectly with your budget and lifestyle.

On the Go

Medical alert pendant for the active lifestyle that offers integrated fall detection.

Active Medical
Alert Watch
Medical Alert
Pendant
Technical Features
  • 24/7 Response Services
  • 4G Connectivity (LTE)
  • 2Way Voice Enabled
  • 2 Way Voice Enabled (Base Unit)
  • Emergency Button Press
  • Water Resistant Pendant
  • GPS Locator on demand
  • Charging Station (Easy Slide-In)
  • Built-in pedometer
  • Heart rate on demand
  • LTE Nationwide coverage
  • Instant Notifications
  • Voice Alert
  • Low battery alarm
Available Add-Ons
  • SP Protection Plan
  • Lockbox

At Home

Total protection for Seniors anytime, anywhere in the home.

fall detection devices
LTE Home
Protect
fall detection devices for seniors
Landline
Home Protect
Technical Features
  • 24/7 Response Services
  • Connects To Phone Line
  • 4G Connectivity (LTE)
  • 2 Way Voice Enabled
  • 2 Way Voice Enabled (Base Unit)
  • Fall Detection
  • Emergency Button Press
  • Water Resistant Pendant
  • Up to 1200 ft range in and around home
  • Multi-User Capability (Connects to multiple pendants on a single landline unit)
Available Add-Ons
  • SP Protection Plan
  • Lockbox
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Frequently Asked Questions

Explore the following frequently asked questions to gain a comprehensive insight into Senior Protection products.

The Go Protect is water-resistant and can be worn with ease while in the shower, a location where 80% of accidents happen (The device should not be submerged in water).
Yes, our well-trained emergency responders are ready to help you right away, whether you’re at home or on the go. The Go Protect has the best GPS coverage compared to other medical alert systems.
The Go Protect features clear two-way audio speakers, letting you reach emergency operators anytime, 24/7 all year long.
The Go Protect includes a built-in cellular SIM card and has its own service plan included in your overall service expenses. You get nationwide coverage without having to switch your network plan.

You’ll have a monthly fee that covers 24/7 monitoring, rental of the Go Protect equipment, and a one-time activation fee. The monthly cost may change depending on the equipment and program available in your area. There are no hidden costs with Go Protect, and you can cancel anytime.

For pricing details on the Go Protect service, call the number 1-866-416-0838.

The Senior Protection Team would be happy to help you set up the service.

An Operator plays a crucial role in your personal safety. When a device user activates their medical alert device to request assistance, our Response Centre will send help at your request. Emergency contacts are also contacted and informed about the situation.
Your bill details the monthly charge for your Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

To adjust the length of the lanyard, follow this process:

  • To make it shorter: Hold a tab between your first finger and thumb on each hand, then slide both tabs apart in line with your shoulders.
  • To extend: Pull one strand from the lanyard while moving the tab towards the back. Repeat the same process on the other side.
Yes, as long as it is compatible and does not impede the function of the device. Please call your Senior Protection Care Team to ask for advice.

No, the Smart Protect doesn’t require a smartphone. It runs on GSM which runs on multiple networks.
There are signal strength bars at the top of the home screen. You can see the strength increase/decrease. If there is no coverage, there will be a ‘x’ above the bars; similar to what a cell phone will show.

The strap is made out of TPU (Thermoplastic polyurethane plastic)

9 cm to 11 cm

Your Smart Protect can handle accidental spills, rain, and handwashing because it’s water-resistant (rated IP67), but it’s not waterproof. Avoid prolonged water exposure or submersion, like taking a bath or swimming in a pool.
Your Smart Protect requires daily charging, similar to a smartwatch or mobile phone. It only takes 1-2 hours to charge. The new Voice Assist charging feature notifies you when the watch is correctly connected to the magnetic charger and is charging. Keep in mind that if the watch is completely discharged, it won’t sound until it has a minimal charge.
Your bill details the monthly charge for your (SMART) Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

Yes. The Home Protect offers the broadest coverage among in-home medical alert systems, keeping you safe within and around your home. Whether you face an emergency while at home, fetching the mail, or taking a shower, you can always get quick assistance.
No. You can talk to an operator using the base station only. The wearable button lets you call for help within 396.24m of the base station. If you can’t speak with our emergency operators, they’ll quickly send local help to your home.
Yes. The base station works with various medical alert devices, allowing both you and your spouse or another family member to have protection within your home.
With the Home Protect, you can choose to buy a water-resistant fall alert pendant. When the pendant senses a fall, it wirelessly signals the base station, connecting you to our monitoring center through your landline phone.
Yes. If you’re moving, on vacation, or visiting family and friends anywhere in Canada, you can bring the Home Protect with you. Just let our Customer Care Team know so we can update your account and ensure help reaches your new location.
While the main unit isn’t water-resistant, the wearable medical alert buttons are very resistant to water. This means you can request help from any part of your home, even in the shower.
Yes. The Home Protect has a backup battery that lasts for 24 hours. This means you can still get help during a power outage in an emergency.

This depends on the type of service you have:

Home Protect: Depending on the range of your pendant, you get help in your garden or yard. However, It’s important to know how far it can reach. Testing the range helps you figure out if your pendant works on your property or outside your house.

Go Protect: The On the Go button uses a third-party cell service and works anywhere in Canada. If it can connect to the cell network, you can get help 24/7 for a fall or medical assistance.

The Go Protect is water-resistant and can be worn with ease while in the shower, a location where 80% of accidents happen (The device should not be submerged in water).
Yes, our well-trained emergency responders are ready to help you right away, whether you’re at home or on the go. The Go Protect has the best GPS coverage compared to other medical alert systems.
The Go Protect features clear two-way audio speakers, letting you reach emergency operators anytime, 24/7 all year long.
The Go Protect includes a built-in cellular SIM card and has its own service plan included in your overall service expenses. You get nationwide coverage without having to switch your network plan.

You’ll have a monthly fee that covers 24/7 monitoring, rental of the Go Protect equipment, and a one-time activation fee. The monthly cost may change depending on the equipment and program available in your area. There are no hidden costs with Go Protect, and you can cancel anytime.

For pricing details on the Go Protect service, call the number 1-866-416-0838.

The Senior Protection Team would be happy to help you set up the service.

An Operator plays a crucial role in your personal safety. When a device user activates their medical alert device to request assistance, our Response Centre will send help at your request. Emergency contacts are also contacted and informed about the situation.
Your bill details the monthly charge for your Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

To adjust the length of the lanyard, follow this process:

  • To make it shorter: Hold a tab between your first finger and thumb on each hand, then slide both tabs apart in line with your shoulders.
  • To extend: Pull one strand from the lanyard while moving the tab towards the back. Repeat the same process on the other side.
Yes, as long as it is compatible and does not impede the function of the device. Please call your Senior Protection Care Team to ask for advice.
No, the Smart Protect doesn’t require a smartphone. It runs on GSM which runs on multiple networks.
There are signal strength bars at the top of the home screen. You can see the strength increase/decrease. If there is no coverage, there will be a ‘x’ above the bars; similar to what a cell phone will show.

The strap is made out of TPU (Thermoplastic polyurethane plastic)

9 cm to 11 cm

Your Smart Protect can handle accidental spills, rain, and handwashing because it’s water-resistant (rated IP67), but it’s not waterproof. Avoid prolonged water exposure or submersion, like taking a bath or swimming in a pool.
Your Smart Protect requires daily charging, similar to a smartwatch or mobile phone. It only takes 1-2 hours to charge. The new Voice Assist charging feature notifies you when the watch is correctly connected to the magnetic charger and is charging. Keep in mind that if the watch is completely discharged, it won’t sound until it has a minimal charge.
Your bill details the monthly charge for your (SMART) Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.
Yes. The Home Protect offers the broadest coverage among in-home medical alert systems, keeping you safe within and around your home. Whether you face an emergency while at home, fetching the mail, or taking a shower, you can always get quick assistance.
No. You can talk to an operator using the base station only. The wearable button lets you call for help within 396.24m of the base station. If you can’t speak with our emergency operators, they’ll quickly send local help to your home.
Yes. The base station works with various medical alert devices, allowing both you and your spouse or another family member to have protection within your home.
With the Home Protect, you can choose to buy a water-resistant fall alert pendant. When the pendant senses a fall, it wirelessly signals the base station, connecting you to our monitoring center through your landline phone.
Yes. If you’re moving, on vacation, or visiting family and friends anywhere in Canada, you can bring the Home Protect with you. Just let our Customer Care Team know so we can update your account and ensure help reaches your new location.
While the main unit isn’t water-resistant, the wearable medical alert buttons are very resistant to water. This means you can request help from any part of your home, even in the shower.
Yes. The Home Protect has a backup battery that lasts for 24 hours. This means you can still get help during a power outage in an emergency.

This depends on the type of service you have:

Home Protect: Depending on the range of your pendant, you get help in your garden or yard. However, It’s important to know how far it can reach. Testing the range helps you figure out if your pendant works on your property or outside your house.

Go Protect: The On the Go button uses a third-party cell service and works anywhere in Canada. If it can connect to the cell network, you can get help 24/7 for a fall or medical assistance.

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For medical alert device & service

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The Senior Protection Team
1 866 416 0838