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Senior Protection Devices for You

Senior Assistance Devices
Medical Alert For Any Lifestyle​

At Senior Protection, our commitment to offering a comprehensive selection of products.

Evaluate the choices presented below to find the system that aligns perfectly with your budget and lifestyle.

On the Go

Medical alert pendant for the active lifestyle that offers integrated fall detection.

Active Medical
Alert Watch
Medical Alert
Pendant
Technical Features
Available Add-Ons

At Home

Total protection for Seniors anytime, anywhere in the home.

LTE Home
Protect
Landline
Home Protect
Technical Features
Available Add-Ons
Lorna WhiteLorna White
21:39 11 Apr 24
Brendalyn Brown373Brendalyn Brown373
20:47 22 Mar 24
Friendly and appropriate assistant.
Manon LetarteManon Letarte
01:23 12 Mar 24
Whittaker MjWhittaker Mj
01:11 06 Mar 24
The Customer Service was excellent. From Susan Tan who worked with me in the purchase of the device and what would work for me.To the CSR who had to make numerous calls to get my device activated, to the CSR who answered the device when I did my test call.As I work in BPO industry I was totally impressed with how your personal provide outstanding customer service. A++++ to all personal who helped me.
Cecile ToseCecile Tose
20:26 05 Mar 24
I have only just received it today, so I haven’t used it yet. But I tested it and it worked great! I want to thank Nancy for being so patient with me and helping me set it up! I find the pendant to be very touchy too, and have already set it without intending to!
Lisa DemarinLisa Demarin
16:33 16 Feb 24
Great customer service.
Larry KoziakLarry Koziak
21:46 09 Feb 24
Dilys JonesDilys Jones
19:32 08 Feb 24
Although I have only had this device for a few days I am very pleased with the device and the service, everyone I have spoken to so far has been very helpful and caring.Thank
Donna MullinsDonna Mullins
11:07 03 Feb 24
Agent was very calm, friendly and helpful. It was a pleasure
Christine SawyerChristine Sawyer
06:26 02 Feb 24
Excellent and efficient service in the purchase and setting up of my device. I couldn’t ask for more. Susan Tan, Program Director, took time out of her weekend to deliver the watch to me personally. Need I say more?
William PickellsWilliam Pickells
23:19 19 Jan 24
Great help
Christina GoldingChristina Golding
00:41 19 Jan 24
The recent purchase of protection from Senior Protection has been a smooth and easy process.
Dawn BaxterDawn Baxter
17:55 10 Jan 24
I recently ordered the Smart Watch for my dad. We were with another company that only provided a necklace with the GPS & Smart Fall technology. The button on the necklace was so big, it was constantly going off unintentionally and was very annoying.So annoying that he was not even wearing it anymore. We switched to the Senior Protection Smart Watch and my dad just loves it. He's a very active 92 year young man and the watch is perfect. He feels it is much more trendy (not having the big huge necklace hanging from his neck) and he is much happier and feels safer now. I also feel more at ease knowing he is now wearing the watch everywhere. The customer service at Senior Protection has been fantastic from start to end - answering all questions. Highly recommend Senior Protection. Thank you for making my Dad safe!!!
Neil DodsworthNeil Dodsworth
13:10 02 Jan 24
Good day and Happy New Year! I'm very pleased with the Alert Watch that I have recieved. It was delivered on time with instructions on how to activate which were easy to understand..even me 🙂 One qusetion: How do you test the emergency response of the device (For a peace of mind). Thanks again!
Susan DalesSusan Dales
01:22 12 Dec 23
Pleased with service and impressed with attention to detail. Instructions for use clear and all questions to date answered. Customer care rep well-informed and a pleasure to talk with. Will recommend service to friends should they consider a medic alert device. Happy holidays!
Marvyn MorrisonMarvyn Morrison
16:56 06 Dec 23
Carol DesormeauxCarol Desormeaux
15:09 05 Dec 23
Ted GemmellTed Gemmell
23:20 30 Nov 23
Rita SuttonRita Sutton
18:10 23 Oct 23
I have tried a different company first but they only supplied the necklace which I tried but that did not work for me . It was constantly going off and it was very stressful. So I noticed the ad on tv so I called I got immediate service. Within a couple of days I had the watch on my arm and I had afelt great relief,
K DBK DB
21:00 17 Oct 23
The watch arrived very quickly and we initiated a "test" shortly after my mother put it on. The entire Team was amazing in the prompt and professional manner in which they responded. Camille was very conscientious, concerned and helpful!She provided next-day follow up as well!!Amazing service, amazing product!!!
Jusheen JusheenJusheen Jusheen
01:30 02 Aug 23
I purchased a device for my grandmother who lives alone. We were constantly worried about her health and safety owing to her age, though she is really fit. I am really happy with the purchase. It gives us peace of mind and her access to emergency services. Really great customer service too. Would 100% recommend.
Linda ChongLinda Chong
14:28 29 Jun 23
Everyone was great to deal with. Never left you hanging. When they tell you something they do it. David was a great Joy to deal with. He also let me know if I have any questions to just contact him. When they said they would ship my watch I got it in less then 24hrs. Then when it was charged I contacted the office and we did a test "emergency" and it was very easy which left me feeling more secure as I am not great with electronics. I would have given 4.5 Stars if I could. The only thing is the watch is kinda big for my petite wrists;which I have to get used to. The watch also keeps track of your heart beat; steps walked etc and is only $5.00 more per month. I was about them on face book that they were giving a smart watch or the call alert pendant free if you qualified. It was simple just 1 phone call and as soon as I said I have had 5 knee surgeries and was told by the surgeon "I see you needing a knee replacement;but you are too young to go on the list". I qualified.
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Need Help Choosing?

Frequently Asked Questions

Explore the following frequently asked questions to gain a comprehensive insight into Senior Protection products.

The Go Protect is water-resistant and can be worn with ease while in the shower, a location where 80% of accidents happen (The device should not be submerged in water).
Yes, our well-trained emergency responders are ready to help you right away, whether you’re at home or on the go. The Go Protect has the best GPS coverage compared to other medical alert systems.
The Go Protect features clear two-way audio speakers, letting you reach emergency operators anytime, 24/7 all year long.
The Go Protect includes a built-in cellular SIM card and has its own service plan included in your overall service expenses. You get nationwide coverage without having to switch your network plan.

You’ll have a monthly fee that covers 24/7 monitoring, rental of the Go Protect equipment, and a one-time activation fee. The monthly cost may change depending on the equipment and program available in your area. There are no hidden costs with Go Protect, and you can cancel anytime.

For pricing details on the Go Protect service, call the number 1-866-416-0838.

The Senior Protection Team would be happy to help you set up the service.

An Operator plays a crucial role in your personal safety. When a device user activates their medical alert device to request assistance, our Response Centre will send help at your request. Emergency contacts are also contacted and informed about the situation.
Your bill details the monthly charge for your Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

To adjust the length of the lanyard, follow this process:

  • To make it shorter: Hold a tab between your first finger and thumb on each hand, then slide both tabs apart in line with your shoulders.
  • To extend: Pull one strand from the lanyard while moving the tab towards the back. Repeat the same process on the other side.
Yes, as long as it is compatible and does not impede the function of the device. Please call your Senior Protection Care Team to ask for advice.

No, the Smart Protect doesn’t require a smartphone. It runs on GSM which runs on multiple networks.
There are signal strength bars at the top of the home screen. You can see the strength increase/decrease. If there is no coverage, there will be a ‘x’ above the bars; similar to what a cell phone will show.

The strap is made out of TPU (Thermoplastic polyurethane plastic)

Your Smart Protect can handle accidental spills, rain, and handwashing because it’s water-resistant (rated IP67), but it’s not waterproof. Avoid prolonged water exposure or submersion, like taking a bath or swimming in a pool.
Your Smart Protect requires daily charging, similar to a smartwatch or mobile phone. It only takes 1-2 hours to charge. The new Voice Assist charging feature notifies you when the watch is correctly connected to the magnetic charger and is charging. Keep in mind that if the watch is completely discharged, it won’t sound until it has a minimal charge.
Your bill details the monthly charge for your (SMART) Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

Yes. The Home Protect offers the broadest coverage among in-home medical alert systems, keeping you safe within and around your home. Whether you face an emergency while at home, fetching the mail, or taking a shower, you can always get quick assistance.
No. You can talk to an operator using the base station only. The wearable button lets you call for help within 396.24m of the base station. If you can’t speak with our emergency operators, they’ll quickly send local help to your home.
Yes. The base station works with various medical alert devices, allowing both you and your spouse or another family member to have protection within your home.
With the Home Protect, you can choose to buy a water-resistant fall alert pendant. When the pendant senses a fall, it wirelessly signals the base station, connecting you to our monitoring center through your landline phone.
Yes. If you’re moving, on vacation, or visiting family and friends anywhere in Canada, you can bring the Home Protect with you. Just let our Customer Care Team know so we can update your account and ensure help reaches your new location.
While the main unit isn’t water-resistant, the wearable medical alert buttons are very resistant to water. This means you can request help from any part of your home, even in the shower.
Yes. The Home Protect has a backup battery that lasts for 24 hours. This means you can still get help during a power outage in an emergency.

This depends on the type of service you have:

Home Protect: Depending on the range of your pendant, you get help in your garden or yard. However, It’s important to know how far it can reach. Testing the range helps you figure out if your pendant works on your property or outside your house.

Go Protect: The On the Go button uses a third-party cell service and works anywhere in Canada. If it can connect to the cell network, you can get help 24/7 for a fall or medical assistance.

The Go Protect is water-resistant and can be worn with ease while in the shower, a location where 80% of accidents happen (The device should not be submerged in water).
Yes, our well-trained emergency responders are ready to help you right away, whether you’re at home or on the go. The Go Protect has the best GPS coverage compared to other medical alert systems.
The Go Protect features clear two-way audio speakers, letting you reach emergency operators anytime, 24/7 all year long.
The Go Protect includes a built-in cellular SIM card and has its own service plan included in your overall service expenses. You get nationwide coverage without having to switch your network plan.

You’ll have a monthly fee that covers 24/7 monitoring, rental of the Go Protect equipment, and a one-time activation fee. The monthly cost may change depending on the equipment and program available in your area. There are no hidden costs with Go Protect, and you can cancel anytime.

For pricing details on the Go Protect service, call the number 1-866-416-0838.

The Senior Protection Team would be happy to help you set up the service.

An Operator plays a crucial role in your personal safety. When a device user activates their medical alert device to request assistance, our Response Centre will send help at your request. Emergency contacts are also contacted and informed about the situation.
Your bill details the monthly charge for your Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.

To adjust the length of the lanyard, follow this process:

  • To make it shorter: Hold a tab between your first finger and thumb on each hand, then slide both tabs apart in line with your shoulders.
  • To extend: Pull one strand from the lanyard while moving the tab towards the back. Repeat the same process on the other side.
Yes, as long as it is compatible and does not impede the function of the device. Please call your Senior Protection Care Team to ask for advice.
No, the Smart Protect doesn’t require a smartphone. It runs on GSM which runs on multiple networks.
There are signal strength bars at the top of the home screen. You can see the strength increase/decrease. If there is no coverage, there will be a ‘x’ above the bars; similar to what a cell phone will show.

The strap is made out of TPU (Thermoplastic polyurethane plastic)

Your Smart Protect can handle accidental spills, rain, and handwashing because it’s water-resistant (rated IP67), but it’s not waterproof. Avoid prolonged water exposure or submersion, like taking a bath or swimming in a pool.
Your Smart Protect requires daily charging, similar to a smartwatch or mobile phone. It only takes 1-2 hours to charge. The new Voice Assist charging feature notifies you when the watch is correctly connected to the magnetic charger and is charging. Keep in mind that if the watch is completely discharged, it won’t sound until it has a minimal charge.
Your bill details the monthly charge for your (SMART) Go Protect, covering the equipment rental, continuous monitoring, and any applicable taxes.
Yes. The Home Protect offers the broadest coverage among in-home medical alert systems, keeping you safe within and around your home. Whether you face an emergency while at home, fetching the mail, or taking a shower, you can always get quick assistance.
No. You can talk to an operator using the base station only. The wearable button lets you call for help within 396.24m of the base station. If you can’t speak with our emergency operators, they’ll quickly send local help to your home.
Yes. The base station works with various medical alert devices, allowing both you and your spouse or another family member to have protection within your home.
With the Home Protect, you can choose to buy a water-resistant fall alert pendant. When the pendant senses a fall, it wirelessly signals the base station, connecting you to our monitoring center through your landline phone.
Yes. If you’re moving, on vacation, or visiting family and friends anywhere in Canada, you can bring the Home Protect with you. Just let our Customer Care Team know so we can update your account and ensure help reaches your new location.
While the main unit isn’t water-resistant, the wearable medical alert buttons are very resistant to water. This means you can request help from any part of your home, even in the shower.
Yes. The Home Protect has a backup battery that lasts for 24 hours. This means you can still get help during a power outage in an emergency.

This depends on the type of service you have:

Home Protect: Depending on the range of your pendant, you get help in your garden or yard. However, It’s important to know how far it can reach. Testing the range helps you figure out if your pendant works on your property or outside your house.

Go Protect: The On the Go button uses a third-party cell service and works anywhere in Canada. If it can connect to the cell network, you can get help 24/7 for a fall or medical assistance.

Thanks for the Interest in Buyers Guide

Dear Customer,

Thank you for visiting our Senior Protection website and requesting our “Buyers Guide” regarding medical alert services! Kindly click the below link to download the brochure.

Download Brochure

Regards
The Senior Protection Team
1 866 416 0838